Volunteer Information
Frequently Asked Questions
How old do I need to be to volunteer?

You must be at least 10 years old to volunteer at HHHS and must be accompanied by an adult. Ages 16 years and up are allowed to volunteer on their own (with parent/guardian approval).

If I am under 10 years old and want to help HHHs what can I do?

We encourage those interested to look into our At Home Volunteering Projects or our Wish List

WHat is my First step in becoming a Volunteer?

An potential volunteer need to first fill out our application for.

Volunteer Application

How do I schedule my Training tour?

You will receive an email to schedule after you have completed your online training videos and quizzes.

I need court-order community service, how do I get started?

Court-ordered community service goes through a different department. To get started or if you have any questions, please contact Margaret Price at 785.233.7325 Ext. 104 or email margaret.price@hhhstopeka.org If you need community service for a non-court related organization, please fill out our volunteer application.

Getting Started

HHHS Daily Volunteer Tasks

1. Spot clean dog (A) kennels and cat (Cat Parlor) condos.

Always close dogs and cats on the opposite side of their kennels before opening the door to clean (feel free to use poop bags, pooper scoopers, and the mop bucket for floor messes and the spray bottles of water and vinegar with newspaper found in the volunteer room for glass on dog kennels–please don’t worry about cleaning the plastic windows in Cat Parlor, they require a special cleaner). Remember to reopen separators when you’re done! For a dirty litter box, grab the messy part with a poop bag (you may wear gloves found in CP), tie it closed, and throw it away, salvaging as much litter as possible. If there is a huge mess or you need more litter, find the Volunteer Coordinator, an Animal Care Tech, or fill out a Volunteer Concern Form.

2. Take dirty laundry to the laundry room

Check dirty laundry baskets in the grooming room (don’t go in if the red “in use” sign is on the door) and Cat Parlor; check outdoor exercise/play yards, the hamper just inside the play yard door, and other areas for dirty laundry and toys.

3. Restock
Restock the grooming room with towels and Cat Parlor with cat mats/small blankets from the storage room when needed. Restock large socialization room cabinets with clean towels and rags from the storage room when needed. Restock socialization rooms and Cat Parlor with clean toys if needed. Please do not distribute bedding or toys into kennels; fill out a Volunteer Concern Form if you see a dog you believe requires extra bedding (e.g. small dogs, puppies, senior dogs, etc.).
4. Pick up outdoor exercise yards

Pick up any leaves, trash that has blown over from Kwik Shop, etc. In nice weather, dump and refill plastic dog pools and water dishes throughout the day as the water gets dirty. Dump the poop bucket out in the dumpster. Please pick up any poop left in the play yards. All dirty toys need to be taken to the laundry room. Make sure all gates are closed to protect them from wind damage. See the Volunteer Coordinator about refilling empty waste bag stations.

5. Clean up non-fenced outdoor areas

(Parking lot, island between HHHS and Kwik Shop, areas with rocks and plants, triangular flower bed, etc.). Pull weeds, pick up leaves and trash, put rocks back where they belong, etc. Let the Volunteer Coordinator know if you’re interested in becoming part of our grounds keeping crew. We have work gloves and trash grabbers available you can use!

6. Clean dirty brushes in the grooming room.

Wearing gloves, remove all hair from brushes (Insider’s tip: Use the awesome vacuum cleaner located on the wall of the grooming room! Works like a charm!), then disinfect. Spray each brush individually with the grooming room cleaner spray bottle (bleach and water mixture or Rescue). Let the disinfectant sit for several minutes, then rinse. Lay out a towel (located in a tub in the grooming room) and place wet brushes on it to dry. Once dry, organize like brushes in the drawers to the right of the sink.

7. Clean sprayer system residue

You may notice a light yellow film forms on the walls in A after several days of our Animal Care Techs spray cleaning. Using warm water, dish soap, and rags, clean this film off of the walls. See the Volunteer Coordinator or Margaret for supplies.

8. Perform “Good Quiet” in A

This involves walking along the front of the dog kennels and rewarding good behavior. If a dog is sitting quietly, say “Good Quiet,” and drop in a treat. If they are barking and/or jumping, wait until they are calm, then reward them. It’s great to sit and read for a few minutes at a time in A between “Good Quiet” rounds to get dogs used to peoples’ presence. You can also try this on the back side of the kennels!

9. Report dogs, cats, and pocket pets who have minor grooming, behavior, or health needs

by completing Volunteer Concern Forms (located on volunteer room name badge bookshelf, in Cat Parlor drawer, large socialization room drawers, A drawer, and in the Volunteer Coordinator’s mailbox—if any of these areas are missing forms, get some from the Volunteer Coordinator and distribute) and dropping them in the box under the VC’s mailbox (located on the wall directly outside of that office). Report all animal emergencies immediately.

10. Clean and organize volunteer areas

Sweep and mop volunteer room, organize treats/toys/etc. in volunteer room, organize volunteer drawers in A and Cat Parlor, etc.

11. Take pictures or video of the pets and HHHS activities

Send them to the Communications Coordinator through HHHS Facebook messenger for the website or social media (again, please don’t pet/open kennels in A or condos in Cat Parlor). You may also post these videos or pictures in the HHHS Team Facebook group.

12. Fold brochures or cut kennel signs

Printed brochures and kennel signs are often found in the volunteer room when help is needed). If there are no printed brochures, find an administrative team member to ask if more brochures/kennel signs are needed.

13. Introduce yourself to staff members and ask if you can help them with anything!

If you see a staff member, kindly ask if there is anything you can do to help them. Common activities may include doing animal dishes, sanitizing items, spot cleaning areas of the shelter, deep cleaning empty kennels, moving donations, etc.

14. Cut up hot dogs, cheese, and treats for dog training treats

These are usually found in the volunteer room fridge/freezer. Place them in Ziploc bags in the fridge with the date you made them on the bag. Break large dog treats (jerky, bacon strips, large milk bones) into small pieces and place them in Ziploc bags on the treat shelf.

15. Write heartfelt Thank You Cards for adopters

Supplies (paper, markers, stickers, etc.) can be found in the volunteer room or on the table. We can never express enough how appreciative we are when people choose to adopt and save a life!

16. Water the cats in Cat Parlor
Their small water dishes often get accidentally dumped or a blanket will get in the dish and soak up all the water. We have a watering can in Cat Parlor for this very purpose. If you are able to block the cat in their litter box cubby, please remove any soaked/soiled blankets, put them in the dirty laundry basket, and replace them with a clean, dry blanket from the upper right cabinet. If you can’t, fill out a Volunteer Concern Form about it.
17. Clean windows

Smudges make animals less presentable to potential adopters. Using spray bottles of vinegar/water mix (spray bottles can be found in the volunteer room) and newspaper, clean the outer and inner sides of the glass (whatever is dirty) in A dog kennels. Always close dogs on the backside of their kennels before opening the front door to clean the inner side of the glass. Remember to open the separator when you’re done! You may also clean the outside of Octagon glass and any other glass doors or windows that appear to be dirty in the adoption areas. Please do not use vinegar on the Cat Parlor plastic windows; they require special cleaner so they don’t get foggy and are cleaned by staff daily.

18. Check each sink/drawer area and replace supplies
if necessary (paper towels, soap, volunteer concern forms, pens, gloves, towels, rags, etc.). Clean any dirty dishes, straighten up the drawers, under the sink, and the cabinets. Please only return bottles labeled “VINEGAR Please Return to Volunteer Coordinator” to the volunteer room; other cleaning products should be left where they are found.
19. Clean and disinfect public areas
(white benches—check tops and legs for pee, pen marks, etc., door handles, public countertops, lobby chairs, brochure holder, clipboards, drawer handles, etc.). You may use any bottles labeled “disinfectant” found under sink areas for this, just always return bottles to their designated areas.
20. Read to shy animals
from outside of A kennels or Cat Parlor condos.
21. Sweep and mop any public areas that need it
(socialization rooms, front lobby, Pocket Pets room, laundry room, hallways, etc.). Brooms and mops can be found in the utility closets. Remember to keep the A mop and bucket in A only and the Cat Parlor mop and bucket in Cat Parlor only. Use supplies from the nearest utility closet for public areas.
22. Go through dog and cat toys
kept in the storage room and throw away any that are falling apart (if any pieces are coming off or they are severely chewed up, they could be a danger to our animals’ health). Also carefully go through any stuffed animals/toys in storage. Stuffed animals containing beans can only be given to cats. Hard pieces like buttons, eyes, electronic pieces, etc. should be removed. If they cannot be removed without ruining the toy, please throw the toy away or, if in good condition, bring it to the Volunteer Coordinator’s office to be donated elsewhere.
23. Make toys/enrichment items

If there are empty toilet paper tubes in the volunteer room, use scissors to cut these into rings, create treat-distributing toys (Google it!), or develop some other cat enrichment item. Please do not put more than five treats in each cat treat-distributing toy. If you look up any of your own ides to make new toys/enrichment for the animals, please run it by the Volunteer Coordinator!

24. Make business cards for the animals
This works best for the dogs in A, the cats in the Cat Colonies, and animals in the Octagon. Take construction paper found in the volunteer room. Cut it into small rectangles. Write a dog’s basic information (name, animal ID, sex, age, and any other important or interesting facts) on the cards and decorate them however you’d like. Put these in the plastic kennel card sleeve for potential adopters to take with them.
25. Help deep clean empty dog kennels
after a dog is adopted. When a kennel is empty immediately following an adoption (you can ask Adoption Counselors if there are any empty kennels in A), get a rag and bucket of soapy water from the volunteer or storage room. Wipe down the kennel walls, on top of the metal doors/walls, under the bottoms of the gates/walls, and anywhere else you see grime. The kennels are sprayed down and sanitized each day, but don’t get hand-scrubbed as often.
26. Assist with laundry

Doing laundry requires extra training – if a trained volunteer is in working in the laundry room, you can offer to assist them (folding, stocking, sorting, etc.).

27. Collect volunteer supplies
and return them to the volunteer room. All bottles labeled “VINEGAR Please Return to Volunteer Coordinator” should be kept in the volunteer room as well as hands-free volunteer treat pouches, clean KONGs, donated toilet paper rolls, etc. Poop bags, newspaper, plastic bags, etc. may be distributed throughout the building for volunteer use, but should be kept organized and tidy.
28. Clean dirty KONGs

You will need instruction the first time you do this; let the Volunteer Coordinator know if you would like to learn!

29. Make pocket pet houses
Empty shoe boxes and cardboard boxes found in the volunteer room can be turned into houses/tunnels/etc. for small animals. Cut doorways and openings, decorate, and get creative!
30. Keep kennel paperwork organized

Walk through adoption areas and make sure kennel paperwork looks nice (not torn, crumpled, wet, etc.). Clean out any plastic sleeves that look dirty (treat crumbs, left-behind signs, multiple pens, etc.). Make a list of any that should be reprinted/updated and give to Marrissa or the Adoption Counselors. Make sure the laminated sterile/unsterile sheet is behind the papers (this signals to staff which kennels need to be clean after a pet has been adopted).

Adopt A Pet

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About HHHS

Phone & Email

785-233-7325 ext. 103

Open Hours

Mon-Sat: 11:30am – 6pm
Sun: 1pm – 5pm

Address

5720 SW 21st St.
Topeka, Kansas 66604

Wanted: Foster Parents

We are looking for local families willing to open both their homes and their hearts to help some of the animals in need of extra TLC before being placed for adoption. Some of these animals may simply need a quiet place to recuperate from an injury or illness, some may be mothers nursing their litters and some may just need extra socialization. Pets considered for foster care also include adoptable pets waiting for a permanent home. Above all, they all need a lot of love and support from anyone willing to give it to them!

A few simple steps are all that it takes to become a foster parent! HHHS will provide all food and supplies necessary, such as crates, bowls, etc. If the animal requires medical attention we will make arrangements with you to make sure the animal’s needs are met.

If you would like to sign up for any of these activities or are interested in becoming a foster parent please contact our Foster Coordinator at 785.233.7325 ext. 104, or by email at foster@hhhstopeka.org.