a fulfilling career
Current Openings
Admission Counselor (Full Time)
Job Type: Full-Time
Pay: Starting at $11.00 per hour
Location: In Person
Position Summary
The Admissions Coordinator serves as the first point of contact for animals entering the shelter and for members of the public seeking assistance. This position is responsible for ensuring the accurate intake and documentation of animals, assisting with lost and found services, supporting reunification efforts, and providing exceptional customer service. The Admissions Coordinator works closely with other departments to ensure the health, safety, and well-being of every animal while helping create a positive experience for the community.
Essential Duties and Responsibilities
● Oversee the admission process for all animals entering the shelter.
● Gather and accurately record intake information from customers.
● Vaccinate, weigh, estimate age, and document incoming animals.
● Enter animal information into shelter management software and create
identification records.
● Maintain accurate and organized animal records.
● Provide lost and found services by:
● Recording lost and found reports.
● Checking incoming animals for identification, including scanning for
microchips.
● Comparing incoming animals with lost pet reports to facilitate reunification.
● Implant microchips for reclaimed animals and adopted pets.
● Assist with the euthanasia process as assigned and in accordance with shelter
policies.
● Monitor animal behavior and health, promptly communicating concerns to
supervisors or appropriate departments.
● Deliver compassionate, professional customer service while assisting visitors, pet
owners, and community members.
● Address customer concerns and refer unresolved issues to the Director of Animal
Welfare.
● Develop and maintain proficiency with the shelter management software.
● Maintain cleanliness and sanitation of the Admissions area using approved
cleaning methods and chemicals.
● Follow all safety, sanitation, and animal handling protocols.
● Perform additional duties and special projects as assigned.
Qualifications
Required
● High school diploma or GED.
● Valid driver’s license.
● Basic computer proficiency.
● Customer service experience.
● Ability to work independently and collaboratively within a team.
● Strong organizational skills with excellent attention to detail.
● Effective verbal and written communication skills.
● Ability to prioritize tasks and exercise sound judgment in a fast-paced
environment.
● Willingness to take initiative, provide direction, and contribute positively to the
team.
Preferred
● Previous experience working in an animal shelter, veterinary clinic, or animal
care environment.
● Experience using shelter management software.
Physical Requirements
● Ability to stand, walk, bend, kneel, squat, and sit for extended periods.
● Ability to safely lift, push, or pull up to 25 pounds.
● Ability to use computers, phones, and other office equipment.
● Ability to safely handle dogs, cats, and other animals, including those that may be frightened, injured, sick, stray, or aggressive.
Work Environment
This position is performed primarily in an animal shelter environment with frequent
interaction with animals, coworkers, volunteers, and members of the public. Employees may be exposed to animal odors, noise, parasites, and infectious diseases commonly associated with animal care. The work environment is fast-paced and requires flexibility, compassion, and professionalism.
Our Commitment
We are committed to providing compassionate care for animals while delivering exceptional service to our community. We are looking for team members who share our dedication to animal welfare, teamwork, and treating every person and every animal
with respect and kindness.
Apply Here: Admission Counselor
Admission Counselor (Part Time)
Job Type: Part-Time (Friday’s Only)
Pay: Starting at $11.00 per hour
Location: In Person
Position Summary
The Admissions Coordinator serves as the first point of contact for animals entering the shelter and for members of the public seeking assistance. This position is responsible for ensuring the accurate intake and documentation of animals, assisting with lost and found services, supporting reunification efforts, and providing exceptional customer service. The Admissions Coordinator works closely with other departments to ensure the health, safety, and well-being of every animal while helping create a positive experience for the community.
Essential Duties and Responsibilities
● Oversee the admission process for all animals entering the shelter.
● Gather and accurately record intake information from customers.
● Vaccinate, weigh, estimate age, and document incoming animals.
● Enter animal information into shelter management software and create
identification records.
● Maintain accurate and organized animal records.
● Provide lost and found services by:
● Recording lost and found reports.
● Checking incoming animals for identification, including scanning for
microchips.
● Comparing incoming animals with lost pet reports to facilitate reunification.
● Implant microchips for reclaimed animals and adopted pets.
● Assist with the euthanasia process as assigned and in accordance with shelter
policies.
● Monitor animal behavior and health, promptly communicating concerns to
supervisors or appropriate departments.
● Deliver compassionate, professional customer service while assisting visitors, pet
owners, and community members.
● Address customer concerns and refer unresolved issues to the Director of Animal
Welfare.
● Develop and maintain proficiency with the shelter management software.
● Maintain cleanliness and sanitation of the Admissions area using approved
cleaning methods and chemicals.
● Follow all safety, sanitation, and animal handling protocols.
● Perform additional duties and special projects as assigned.
Qualifications
Required
● High school diploma or GED.
● Valid driver’s license.
● Basic computer proficiency.
● Customer service experience.
● Ability to work independently and collaboratively within a team.
● Strong organizational skills with excellent attention to detail.
● Effective verbal and written communication skills.
● Ability to prioritize tasks and exercise sound judgment in a fast-paced
environment.
● Willingness to take initiative, provide direction, and contribute positively to the
team.
Preferred
● Previous experience working in an animal shelter, veterinary clinic, or animal
care environment.
● Experience using shelter management software.
Physical Requirements
● Ability to stand, walk, bend, kneel, squat, and sit for extended periods.
● Ability to safely lift, push, or pull up to 25 pounds.
● Ability to use computers, phones, and other office equipment.
● Ability to safely handle dogs, cats, and other animals, including those that may be frightened, injured, sick, stray, or aggressive.
Work Environment
This position is performed primarily in an animal shelter environment with frequent
interaction with animals, coworkers, volunteers, and members of the public. Employees may be exposed to animal odors, noise, parasites, and infectious diseases commonly associated with animal care. The work environment is fast-paced and requires flexibility, compassion, and professionalism.
Our Commitment
We are committed to providing compassionate care for animals while delivering exceptional service to our community. We are looking for team members who share our dedication to animal welfare, teamwork, and treating every person and every animal
with respect and kindness.
Apply Here: Admission Counselor
To apply for other possible positions, you may drop off your application during our open hours, scan and email it to kathy.maxwell@hhhstopeka.org or submit our online application.
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